Raman Room Booking Policy

Policy for Double Occupancy, Group Booking policy is mentioned below and conditions vary.

Policy for Double Occupancy

✦ A valid credit/debit card is required to guarantee your reservation.

PREPAYMENT :

✦ One night of your entire stay booked will be charged, via Credit Card/ Bank transfer on your respective credit cards or via account.

✦ The debited one night charge of the booking will be non-refundable. Cancellation charges will be still applicable despite any Covid government restrictions, this is as per the hotel and resort directives of 2020, that have been agreed upon.

✦ All rates are on Double occupancy. Booking amount has to paid in full at the time of check-in to avoid cancellation.

✦ All rates include Breakfast served at the resort restaurant. All bookings for a stay after July 2017 shall carry Taxes as additional. Taxes are 12% GST additional for tariff upto Rs.7500/- per night and 18% GST for tariff above Rs.7501/- per night.

✦ ID proof of all the adults mentioned in the reservation is compulsory, without which the Resort reserves the right to cancel the said booking. This is in concurrence with the Indian Government regulations for Hotels and Resorts.

EXTRA PERSON :

✦ None of our rooms or cottages can accept more than 3 adults. 3rd adult shall be charged extra person charges. Children above 10 years will be counted as an extra person.

CHILD POLICY :

✦ In case of a family making a booking for 2 adults and 2 or more children please note that one child below 11 years will be complimentary and the second child irrespective of age shall be charged and counted as an extra person. Children below the age of 16 cannot be left unattended in the room or property.

ALL SEASONS :

✦ Check In time is 1:00 pm and Check Out time is 11:00 am.

EARLY ARRIVAL & LATE DEPARTURE :

✦ If your arrival is early in the day and you prefer immediate access to your room, we recommend reserving for the prior night to guarantee immediate access. Earliest check-in, in the event of vacant rooms will be 10am, and may be additionally charged, at the resorts’ discretion.

✦ Similarly, for late departures, reserving an additional night will guarantee access until you leave the Hotel. If you choose not to reserve, we will be glad to store your bags. Late check out in the event of vacant rooms will be 3pm, and may be additionally charged, at the resorts’ discretion.

Group Booking policy, over and above general policy

Group bookings.

Where you are making a Booking of five or more rooms, for example for get togethers, weddings, parties or conferences. We may treat any Booking or series of Bookings of five or more rooms by one person (or by connected persons) as a Group Booking. All rooms can contain only 3 persons, in case any room is single occupancy, the rest of the rooms can only contain 2+1 persons.
For Group Booking of 5 or more rooms: you must pay a deposit of at least 50% of the total charges due under the Group Booking at least 28 days prior to the date on which your Group Booking is booked to begin and the remaining balance at least 14 days before arrival. That deposit is non-refundable
For the avoidance of doubt, the rates quoted in respect of your Group Booking are applicable for your specific Group Booking only and are personal to you. Your Group Booking cannot be assigned to a third party.
You must provide us with the names of all guests staying at our premises under your Group Booking at least 28-7 days prior to the date that you Group Booking is booked to begin.
Neither you nor any member of your group may re-sell, transfer all or part of your Booking (or agree to do so) as part of a commercial enterprise or other. We reserve the right to cancel any bookings made if we suspect it breaches this